GENERAL FAQ’S FOR THE SCREAMATORIUM & FEAR ASYLUM HAUNTED HOUSE
Is there an age restriction for your attractions? PARENTAL GUIDANCE WARNING
The Screamatorium Haunted House and Fear Asylum Haunted House are not designed to be appropriate for children under the age of 13. Some of the effects and content of these attractions are disturbing and our performers are not prepared to structure their performances for younger or vulnerable audiences if they become excessively scared. Parents - WE WANT TO MAKE THIS VERY CLEAR... we are not a funhouse or children friendly event. We don't want to hear you complain that your kid is crying and can't sleep at night because they went to our haunted houses. If you do decide to bring your child under 13, that child must be accompanied by a parent at all times. If you are a parent that wants to bring an infant or toddler, WHAT'S WRONG WITH YOU?
Is it scary?
Hell Yes! We do our part by providing hands down the scariest haunted attractions in Northern Illinois. We only have one goal; scare the living yell out of you! We do not claim to be "spooky" or "Halloweenie" nor do we claim to be in anyway child friendly. The best answer we can give is that 99% of the patrons who come out the back door are screaming. Our repeat customer rate is very high. In conclusion, our creatures do not have an off switch and they do not understand what you are saying when you are
screaming Stop! Ok! and Enough!
I'm too scared! Can I get a refund?
Look, it is our job to scare you and we will. Stop acting like a little child, it is only a haunted house right? So what are you whining about? We have done our job! Let’s get this straight. 1) You paid us money to scare you. 2) You got scared. 3) You got more scared. 4) You got so scared that we had to remove you via our hidden doors and secret passages. I think you owe US money! THERE ARE NO REFUNDS – NO EXCEPTIONS!
How long does it take to go through the attractions?
It’s really difficult to give an answer to this question since some groups run right through and some people like to take their time to observe the detail and scenes. On a normal night it will take about 20-25 minutes to go through the Screamatorium and Fear Asylum .
How many patrons go through the attractions at one time?
Normally, we send groups of 6-8 at a time. We like to keep our groups relatively small so everyone can experience a good quality show. We will try to accommodate you if you have a specific number in your group. We promise we won’t make you go through alone……
Are your attractions the same every year?
No. We strive in bringing our guests the newest and scariest haunted attractions utilizing “cutting-edge” special effects, props and scenic design every year. R.I.P. Productions strives to provide quality, professionalism, product and entertainment value to every patron.
Will the monsters/actors touch me?
No. We would like your experience to be pleasurable and safe. At times, the actors may get close to you but they will never touch or grab you. Please reciprocate this same courtesy and refrain from touching, grabbing or hitting any of our actors. R.I.P. Productions strictly enforces a Zero Tolerance policy for violence against our employees…WE WILL PROSECUTE!
Do your attractions have security?
The safety of our patrons and staff is of utmost importance to us. For your safety, we have provided our attraction rules and regulations to you prior to entering our facilities. We also provide a fully trained security staff that keeps things running smoothly and we have several Police personnel on duty at all times. The premises and patrons are also under constant video surveillance.
Do you sell food, beverages and souvenirs at your attractions?
Yes! Concessions are available, with everything from chili, hot dogs, nachos, popcorn, candy, soft drinks and hot chocolate to glow sticks and T-shirts. So, if you arrive early, chill out and grab your last meal until our creatures are ready for you.
Do you serve alcohlic beverages?
No! And they are not allowed on the property, so please do not bring any.
Will I have to pay for parking at your attractions?
No, we do not charge for parking. Parking is FREE!
Can I come in costume or makeup?
Yes and No! Costumes are allowed; however no person will be admitted into the Screamatorium or Fear Asylum in makeup AND ABSOLUTELY NO MASKS WILL BE ALLOWED! NO EXCEPTIONS!
Can I be denied access to the Screamatorium or Fear Asylum?
You should ask the police on duty this question. We do not allow foul language, pushing, vulgar behavior, line jumping, weapons, alcohol, drugs, etc., etc., etc., Please go through our attractions in a civilized manner and everyone (including yourself) will have a great time.
Can I be thrown our of the Screamatorium or Fear Asylum?
We want to be 100% clear on this one. YES! Should you break one of our attraction rules, harass one of our actors or put yourself, other patrons or our staff in danger, you will be ejected WITHOUT A REFUND. We reserve the right to remove you at our discretion at anytime during your visit.
What should I wear and how should I dress?
Our attractions surround you into the environment including uneven flooring, ramps, dark trails, etc. Please wear appropriate shoes. We do not recommend high heels, flip-flops and absolutely no bare feet! Also, please remember it is October so dress appropriately for the weather. Don’t wear shorts and then complain you are cold because you had to stand in line for two hours!
Can I use photography or video cameras in your attractions?
NO! NO PHOTOGRAPHY OR RECORDING DEVICES ARE ALLOWED! So please leave them in your vehicle or at home. Video cameras are NOT permitted anywhere in the Screamatorium or Fear Asylum without our prior written consent!
How old do you have to be to work at your attractions?
You must be at least 16 years old to work at the Screamatorium or Fear Asylum.
Do you have clowns and chainsaws in your attractions?
????? Guess you’ll have to come and see!
Do you have live rats, snakes and spiders?
Yes, but none of them will be in direct contact with you...well, at least the ones we can control.
Is the waiting area inside?
Yes and No! At the Screamatorium part of the waiting area is inside our covered que line but on busier nights the line will extend outside as well. There is no indoor waiting at the Fear Asylum, so remember to bring your rain gear if the weather looks a little nasty. It's only a little rain..you're not made of sugar
Are restroom facilities available?
It has happened before (hundreds of times)! Adults and kids alike have peed their pants going through our attractions; so therefore we have restroom facilities onsite. Your other option is to wear Depends.
If I’m in line at closing time will I still get in?
Our box office closes at the Screamatorium and Fear Asylum at 10 p.m. on weekdays and Sundays and 11 p.m. on Fridays and Saturdays. We sell our last ticket at those times however we still allow visitors who have purchased a ticket to enter the attraction until everyone is through. Your best bet is to assure that you are at our ticket booth before those noted times. Many people complain about long lines but everyone shows up around 9 p.m. Our suggestion is for you to come early and buy your ticket so you are one of the first in line. On busy nights (Fridays and Saturdays) the box office will monitor ticket sales and adjust the box office closing time accordingly. Idea.... Get there early!
What happens in cases of inclement weather?
The Screamatorium and Fear Asylum are indoor attractions and will not close due to normal seasonal weather conditions. In the unlikely event that extreme weather forces any of our attractions to be closed on a given night, tickets can be used on any other day that we are open. The decision will be made at approximately 5 p.m. A closing announcement will be posted on our website. Don't let the rain scare yah, that is our job. Don't worry, you are not made of sugar, you will not melt.
Do your attractions accept credit cards?
No. Our box office only accepts cash for ticket purchases. You can order tickets online using Visa and Mastercard.
Are there group discounts available?
Yes! Group ticket sales must be arranged in advance. Tickets must be purchased in one transaction and then distributed to the group. To arrange for group tickets, send email to
trailofscreams@aol.com. Include your name, contact information, date of visit, and size of group. We will then contact you to make arrangements.
Still Have Questions?
Visit our contact page and give us a shout.
13 DEADLY SINS
1. NO SMOKING OR OPEN FLAMES....anywhere. PERIOD!
2. NO FOOD OR BEVERAGES
3. NO WEAPONS, ALCOHOL OR ILLEGAL SUBSTANCES
4. NO CAMERAS, FLASHLIGHTS, LASER POINTERS, LIT LIGHTERS, OR CELLPHONES. TURN THEM OFF!
5. NO ABUSIVE LANGUAGE OR UNRULY BEHAVIOR
6. DO NOT TOUCH ANYTHING INSIDE THE SCREAMATORIUM OR FEAR ASYLUM. If you do, you will be immediately detained and prosecuted to the fullest extent of the law
7. Line jumping could result in expulsion from the SCREAMATORIUM AND/OR FEAR ASYLUM. Place holding in line is not permitted
8. R.I.P. Productions is not responsible for any lost or broken items
9. You will be exposed to graphic scenes of violence, loud noises, air blasts, intense strobe effects, electrical shocking devices and extended periods in total darkness
10. The SCREAMATORIUM AND FEAR ASYLUM are NOT recommended for pregnant women, persons with heart, back, seizure or breathing problems, children or WHIMPS!
11. CHILDREN UNDER 13 MUST BE ACCOMPANIED BY AN ADULT
12. By entering the SCREAMATORIUM AND/OR FEAR ASYLUM, you are giving consent to be filmed and/or photographed. You also give permission for those videos and/or photos to be reproduced and used by R.I.P. Productions to promote the event. No video and/or photo will be used inappropriately.
AND LASTLY....THE 13TH DEADLY SIN
THERE ARE NO REFUNDS FOR ANY REASON -----NO EXCEPTIONS!!!!